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Helping you to manage your health
Who do I see?
For information on how best to be seen at the Surgery, select the service or condition you require.
Abdominal Pain
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Acute Asthma
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Anxiety
Who to see: GP
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Back Pain
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Blood Pressure Monitoring
Who to see: Nurse / Health Care Assistant
Advice: The Nurse/Health Care Assistant will consult the GP as necessary.
Blood Tests
Who to see: Phlebotomist
Advice: Clinics are held daily at various times. Appointments for blood test MUST have been requested by your doctor or other health care professional.
Warfarin monitoring blood tests are undertaken by a seperate service, currently working out of Paulton hospital. You need a GP referral to access this service.
Blue Badge Forms
Who to see: Bath & North east Somerset Council
Advice: Please call 01225 477133 to request a postal copy of the form, or apply online here: www.bathnes.gov.uk
Boils
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Breathlessness
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Bruised Ribs
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment
Burns
Who to see: Minor Injuries unit - Paulton Hospital
Advice: Please contact Paulton Hospital, Salisbury Road, Bristol BS39 7SB
t: 01761 408 114
e: vcl.bathnesmiupaulton@nhs.net
Cellulitis
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Cervical Smears
Who to see: Nurse
Advice: Once you are invited, make an appointment with the nurse.
Chest Infection
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Children's Immunisations
Who to see: Nurse
Advice: Our childhood immunisation clinic is run by our Practice Nurses, appointments needed for Immunisations. Find out more at: www.nhs.uk.
Chronic Heart Disease
Who to see: GP
Advice: Annual clinic appointment will be sent to CHD patients, please ask for an appointment if worried.
Cold Sores
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Colds
Who to see: Pharmacist
Advice: Antibiotics are not needed for the common cold as colds are caused by a virus. Find out more at: www.nhs.uk
Constipation
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Contraception / Family Planning
Who to see: Family Planning Clinic or Nurse
Advice: Contraception and family planning appointments are available at various times every day.
Cough
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Cystitis
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Dental Problems
Who to see: Dentist
Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist Services
Depression
Who to see: GP
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Diabetes Monitoring
Who to see: Specialist Nurse
Advice: Routine annual review invitations will be sent to all our patients with diabetes. Patients are encouraged to book an appointment with our diabetes specialist nurse if they have any concerns at any other time and not to wait for their annual review. Sister Tracey Edwards is our nurse with a special interest in diabetes care. www.bathdiabetes.org
Diarrhoea
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Diet/Lifestyle Changes
Who to see: Nurse / Health Care Assistant
Advice: Please make an appointment to discuss e.g. weight, exercise, diet, smoking etc.
Dizziness
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Ear Care
Who to see: Nurse
Advice: We are not currently providing an ear syringing service for ear wax removal. We have been advised that this is a non-essential service that should be suspended during the pandemic. We have produced a leafleft explaining how you can treat ear wax yourself. Ear wax removal leaflet. NHS Earwax Information. If you have concerns about your ears our Nurses in the Minor Illness Clinic will be happy to check your ears for you.
Earache
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Eczema
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Emergency Contraception
Who to see: Nurse Led Minor Illness Clinic or Doctor
Advice: Make an urgent appointment with the nurse or doctor. Please explain to the receptionist that the appointment is urgent and they will do their best to fit you in.
Eye Infection
Who to see: We now have an NHS service provided by local opticians to see any urgent eye problem. Please see: https://primaryeyecare.co.uk/
You do not need to ring the surgery first, please contact your nearest service as per the website. They provide on the day urgent assessment with appropriate treatment plans.
If you cannot access this please contact the surgery in the usual way.
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Eye Injuries
Who to see: Paulton Minor Injuries Unit
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Fit Note (Sick Note)
Who to see: Inform the Receptionist
Advice:Please contact reception on 01761412141 in the usual way to request a sick note or download a form from our website.
Flu
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Forms, Certificates and Medicals
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are insurance reports, HGV medicals, holiday cancellation forms. We do not complete Passport applications.
Fungal Infections
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
General Advice
Who to see: Nurse or GP
Advice: For general advice please ring to book a Telephone Consultation, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on.
Genital Herpes
Who to see: Doctor or nurse
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Hay Fever
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Head Injuries
Who to see: Minor Injuries unit - Paulton Hospital
Advice: Please contact Paulton Hospital, Salisbury Road, Bristol BS39 7SB
t: 01761 408 114
e: vcl.bathnesmiupaulton@nhs.net
Headaches
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Holiday Cancellation Certificate
Who to see: Inform the Receptionist
Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Hyperventiliation
Who to see: GP
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Indigestion
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Infected Wounds
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Ingrowing Toenail
Who to see: Nurse Led Minor Illness Clinic or self referral to local Podiatry clinic.
Advice: Complete a referral form from: Application-for-Podiatry-Assessment- For urgent advice in the meantime please book with the Nurse Led Minor Illness Clinic via reception.
Insect Bites
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Insomnia
Who to see: GP
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Insurance Reports
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Medical Reports
Who to see: Inform the Receptionist
Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.
Missed Contraceptive
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Moles
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Mouth Problems
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Nappy Rash
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Neck Pain
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Nosebleeds
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Panic Attacks
Who to see: GP
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Passport Forms
Who to see: We do not complete Passport Applications.
Period Problems
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Phobias
Who to see: GP
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Rashes
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Rectal Problems
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Removal of Stitches
Who to see: Nurse / Health Care Assistant
Advice: Make an appointment with one of our Nurses or health care assistants.
Shingles
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Sick Certificates
Who to see: Inform the Receptionist
Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements.
Sick Note (Fit Note)
Who to see: Inform the Receptionist
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Sinusitis
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Skin Conditions
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Smoking Cessation
Who to see: HCA / other stop smoking services.
Advice: Please contact reception to book an appointment in our Stop Smoking Clinic which runs on Monday afternoons. Alternatively please see the link below for information on alternative stop smoking services: www.virgincare.co.uk
Sore Eyes
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Sore Penis
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Sore Throat
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Stings
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Styes
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Sunburn
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Threadworm
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment. Please note that we do not prescribe medication to treat threadworms, this must be purchased at the chemist.
Travel Vaccinations
Who to see: Nurse
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Urine Infections
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Vaginal Discharge
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Verrucae
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Vomiting
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Warts
Who to see: Nurse Led Minor Illness Clinic
Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.
Self help
Find out more about
symptoms and conditions.
Practice news
- Lateral flow test before appointments
Posted: 30/11/2021 - COVID-19 vaccinations – URGENT UPDATE – 14/12/2021
Posted: 30/11/2021 - More Practice News...
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