Latest Merge Update!

Further information:

SOMER VALLEY MEDICAL GROUP

The merge will take place on 16th/17th April 2024. We will operate as one surgery from 8am 17th April 2024.

All 3 buildings will form part of the new Somer Valley Medical Group and appointments may be offered at any of these sites.

The phone lines will be merged and answered in one call centre.

BEFORE the merge date

Somerton: Nurse appointments will be open to book up to and including Friday 3rd May. Clinics booked for 17th April – May 3rd will be transferred across to the new merged system.

GP and Physician Assistant appointments will not be bookable ahead and as such there will be reduced availability for a few weeks.

April 16th 2024 (All surgeries)

8am – 12noon: Urgent on the day appointments, or prebooked nurse/ blood test.

11am Online triage will be turned OFF.

12noon – 4pm VERY URGENT appointments only. We are preparing to merge IT systems.

4pm CLOSE. Out of hours service available for emergencies.

IT systems will be merging overnight

April 17th 2024 

8am Open for business as Somer Valley Medical Group.

Urgent appointments/queries only today please, nothing will be pre-bookable.

Website: patients will be directed to the St. Chads website

On-line triage: should now direct you to the St Chads triage page

Phone lines: all existing numbers will continue and will all come to one hub.

Emails: will all be diverted to the Chads email inbox (general and prescriptions)

NHS log-in will remain the same

Patients from Somerton House with SystmOne/ Airmid log-in: further information pending

In the unfortunate event that there has been an IT failure overnight we will post this on Facebook/ website / phone service and we may be only able to offer a very restricted emergency service.