Who do I see?
For information on how best to be seen at the Surgery, select the service or condition you require.
Abdominal Pain
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentAcute Asthma
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentAnxiety
Who to see: GP Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentBack Pain
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentBlood Pressure Monitoring
Who to see: Nurse / Health Care Assistant Advice: The Nurse/Health Care Assistant will consult the GP as necessary.Blood Tests
Who to see: Phlebotomist Advice: Clinics are held daily at various times. Appointments for blood test MUST have been requested by your doctor or other health care professional. For warfarin monitoring it is preferred for all samples to be taken at the beginning of the week. If you are in doubt please call to speak to one of our nurses who will advise you.Blue Badge Forms
Who to see: Bath & North east Somerset Council Advice: Please call 01225 477133 to request a postal copy of the form, or apply online here: www.bathnes.gov.ukBoils
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentBreathlessness
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentBruised Ribs
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointmentBurns
Who to see: Minor Injuries unit - Paulton Hospital Advice: Please contact Paulton Hospital, Salisbury Road, Bristol BS39 7SB t: 01761 408 114 e: vcl.bathnesmiupaulton@nhs.netCellulitis
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Cervical Smears
Who to see: Nurse or GP Advice: Once you are invited, make an appointment with the Routine Nurse or GP.Chest Infections
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Children's Immunisations
Who to see: Nurse Advice: Baby Clinic is run by our Practice Nurses, appointments needed for Immunisations. Find out more at: www.nhs.ukChronic Heart Disease
Who to see: Chronic Disease Nurse or GP Advice: Annual clinic appointment will be sent to CHD patients, please ask for an appointment if worried.Cold Sores
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Colds
Who to see: Pharmacist Advice: Antibiotics are not needed for the common cold as colds are caused by a virus. Find out more at: www.nhs.ukConstipation
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Contraception / Family Planning
Who to see: Family Planning Clinic or Specialist Nurse Advice: Contraception and family planning appointments are available at various times every day.Cough
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Cystitis
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Dental Problems
Who to see: Dentist Advice: Please book an appointment with your dentist or find a dentist near you: NHS Find Dentist ServicesDepression
Who to see: GP Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Diabetes Monitoring
Who to see: Nurse Led Minor Illness Clinic or GP Advice: Routine annual clinic appointments will be sent to all our patients with diabetes. Patients are encouraged to book an appointment with our diabetes specialist nurse or their GP if they have any concerns at any other time and not to wait for their annual review. www.bathdiabetes.orgDiarrhoea
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Diet/Lifestyle Changes
Who to see: Nurse / Health Care Assistant Advice: Please make an appointment to discuss e.g. weight, exercise, diet, smoking etc.Dizziness
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Ear Care
Who to see: Nurse Advice: If you think you may need ear irrigation ('syringing' )please oil your ears for a minimum of 7 days prior to syringing. For an appointment call Reception on 01225 837171. Also please check the following information NHS Earwax Information.Earache
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Eczema
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Emergency Contraception
Who to see: Nurse Led Minor Illness Clinic or Doctor Advice: Make an urgent appointment with the nurse or doctor. Please explain to the receptionist that the appointment is urgent and they will do their best to fit you in.Eye Infection
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Eye Injuries
Who to see: Paulton Minor Injuries Unit Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Fit Note (Sick Note)
Who to see: Inform the Receptionist Advice:Please contact reception on 01761412141 in the usual way to request a sick note or download a form from our website.Flu
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Forms, Certificates and Medicals
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. You will be charged for these services. Please discuss your requirements with our reception team. Examples are Passport forms, insurance reports, HGV medicals, holiday cancellation forms.Fungal Infections
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.General Advice
Who to see: Nurse or GP Advice: For general advice please ring to book a Telephone Consultation, you will be asked to give the phone number you want to be contacted on and given an approximate time to expect the call, please be available at that time and if using a mobile please ensure it is switched on.Genital Herpes
Who to see: Doctor Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Hay Fever
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Head Injuries
Who to see: Minor Injuries unit - Paulton Hospital Advice: Please contact Paulton Hospital, Salisbury Road, Bristol BS39 7SB t: 01761 408 114 e: vcl.bathnesmiupaulton@nhs.netHead Lice
Who to see: Pharmacist / School Nurse / Nurse Advice: Please check NHS InformationHeadaches
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Holiday Cancellation Certificate
Who to see: Inform the Receptionist Advice: Holiday Cancellation forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Hyperventiliation
Who to see: GP Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Indigestion
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Infected Wounds
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Ingrowing Toenail
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Insect Bites
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Insomnia
Who to see: GP Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Insurance Reports
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Medical Reports
Who to see: Inform the Receptionist Advice: Completion of forms, certificates and medicals are not covered under the NHS. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Missed Contraceptive
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Moles
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Mouth Problems
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Nappy Rash
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Neck Pain
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Nosebleeds
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Panic Attacks
Who to see: GP Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Passport Forms
Who to see: Inform the Receptionist Advice: Passport forms are not covered by the NHS, there will be a charge for this service. Please read the form carefully and fill in and sign any parts that you need to complete before you bring the form to the surgery. We ask that you allow up to 21 days for the process to be completed, you will be contacted by phone when your form is ready for collection.Period Problems
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Phobias
Who to see: GP Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Rashes
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Rectal Problems
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Removal of Stitches
Who to see: Nurse / Health Care Assistant Advice: Make an appointment with one of our Nurses or health care assistants.Shingles
Who to see: Nurse / Health Care Assistant Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Sick Certificates
Who to see: Inform the Receptionist Advice: Telephone to speak to our reception team. You will be required to give them your exact requirements.Sick Note (Fit Note)
Who to see: Inform the Receptionist Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Sinusitis
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Skin Conditions
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Smoking Cessation
Who to see: N/A Advice: Somerton House do not offer this service but please see the link below for information on stop smoking: www.virgincare.co.ukSore Eyes
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Sore Penis
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Sore Throat
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Stings
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Styes
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Sunburn
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Threadworm
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Travel Vaccinations
Who to see: Nurse Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Urine Infections
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Vaginal Discharge
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Verrucae
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Vomiting
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.Warts
Who to see: Nurse Led Minor Illness Clinic Advice: Please contact reception on 01761 412141 in the usual way to make an appointment.A Guide to our Appointments System
You can make an appointment at the surgery by telephoning 01761 412141, during the surgery opening hours, you can also make an appointment on-line. Please help us by telephoning as early as possible and being flexible with your appointment time.
If you have 2 or 3 problems to discuss, please ask for a 20 minute appointment. Always make a separate appointment for each member of the family. We try to work to time please be patient if we are delayed.
You are welcome to see any of the doctors, not just the one with whom you are registered. We prefer you, however, to get to know one of us as this helps us to give you better continuity of care. If the problem is urgent and your own doctor is unavailable because he or she is fully booked or away on a course or holiday, the receptionist will arrange the earliest convenient appointment with the doctor of your choice.
Several appointments are saved each evening for emergencies. Please only ask for these if your problem is really medically urgent and cannot wait.
Minor illness is for any one problem. If you have a list of several problems please book a routine longer appointment.
Telephone Advice
All of our doctors are happy to talk to you on the telephone and now have allocated telephone appointments.
