We are very keen to return to ‘usual service’ as soon as possible. We are committed to working safely within current NHS guidelines.
Nurse/HCA/phlebotomist appointments: We are now moving to some advance bookings ( blood tests, nurse appointments) and so we are asking patients to undertake lateral flow tests where possible, shortly before their face-to-face appointment. If the result is positive please do not attend the surgery and follow the further instructions that will be provided to you. You and your household/bubble must self isolate as per government guidelines. This is a further protective measure for staff and patients using the surgery. These are now available nationally to everyone: https://www.gov.uk/order-coronavirus-rapid-lateral-flow-tests
Instructions for use here: COVID-19-self-test-instructions
Any consultation that can be done via telephone rather than face to face should still be undertaken via a phone consultation.
GP appointments: All requests for GP appointments are still currently being dealt with initially via a telephone consultation. These are available to book on-line or via reception (please ring do not come into the surgery) and can be booked in advance or on the day. If you and your GP decide that a face-to-face appointment is necesary they will arrange this with you. Again please where possible undertake a lateral flow test before attending the surgery.